Yama Seafood Inc. Accessibility Policy

Effective Date: 11/01/2023

Commitment to Accessibility

Yama Seafood Inc. ("we", "us", "our") is committed to making our products, services, and experiences accessible to everyone, including people with disabilities. This Accessibility Policy outlines our efforts to improve accessibility and usability for everyone who shops or interacts with us.

Scope of Accessibility Policy

This policy applies to all aspects of our business, including our website [Insert Website URL], customer service policies, and any physical locations we may have.

Web Accessibility

Yama Seafood Inc. aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, an international standard for website accessibility. We are continuously working to ensure our website is accessible to all individuals, including those with disabilities.

Features

We have implemented the following features to ensure the greatest level of accessibility:

• Text alternatives for non-text content.
• Content can be magnified using standard browser controls.
• Website navigation is possible through a keyboard for people who cannot use a mouse.
• Website includes proper headings, labels, and other navigation features to work with screen readers and other assistive technologies.

Customer Service

Our customer service team receives training on providing assistance to all customers, including those with disabilities. We offer several methods for customers to contact us, including email, phone, and text.

Feedback

We welcome your feedback on the accessibility of our services. Please let us know if you encounter any barriers to access:

• Email: info@yamaseafood.com
• Phone: 201-433-3888
• Mail: 43 Edward Hart Drsey City, NJ 07305

Physical Locations

For our physical locations, we adhere to the ADA standards and state and local codes regarding accessibility. We strive to maintain facilities that are accessible to all.

Ongoing Effort

We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our business to the same level of overall web accessibility. We will review this policy regularly and adjust it as necessary to ensure ongoing accessibility.

Training

Yama Seafood Inc. is committed to training staff on accessibility issues and the importance of ensuring a system and process that supports compliance with this policy.

Modifications to Policy

Yama Seafood Inc. reserves the right to modify or update this policy at any time to ensure that it reflects the needs of all our customers and our current capabilities.